How do I make payment?

Once you've submitted your shopping cart, we will review the items on orders.

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What is my account balance?

Your account balance is money that you have in your SpreeNow account.

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How much is the international shipping fee?

We need to know exactly how heavy is the package in order to give you a meaningful quote.

Read more: How much is the international shipping fee?

Why I don't see my TBN orders?

It is because SpreeNow is independent from TBN.

Read more: Why I don't see my TBN orders?

What is Shopping Assistance Service?

Shopping Assistance Service is just as the name suggests. SpreeNowShop provides Shopping Assistance Service for international customers who wish to do online shopping in China from overseas.

You may want to know this: Why Shopping Assistance Service is a MUST when you want to do online shopping in China?

  • You know that products from China are of great value, but you may not know the pitfalls of online shopping in China.
  • You do not understand Chinese language, and you need some help even when online translation tools are easily available.
  • You do not have a bank account in China.
  • You do not have a postal address in China.

    Read more: What is Shopping Assistance Service?

How much is the service fee?

The service fee is 10% of products purchase price.

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Where to shop?

You can go to these online shopping malls to begin with:

Read more: Where to shop?

What can or can't I buy?

You can buy almost anything. As long as the product is legal and does not violate China's customs regulation and destination country's import regulation, we can help you buy.

Read more: What can or can't I buy?